Privacy notice and cookie policy

At the Legionella Control Association, we are committed to maintaining the trust and confidence of our visitors to our site, members and subscribers to our newsletter. Here you will find information on how we treat data that we collect from visitors to our website, or when someone subscribes to our newsletter, applies for membership or books onto an event or training course.

Visitors to our website

When someone visits www.legionellacontrol.org.uk we use third party services, Google Analytics and Awstats to collect standard internet log information and details of visitors behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google or Awstats to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.

If we do want to collect personally indentifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Applications and Bookings

When we receive a membership application, event or training bookings via the legionellacontrol website, all of the information is collected using secure SSL forms and uploaded documents are then placed on secure offline servers. Applications are stored securely and not shared with any third parties.

If you have provided credit card details, these will only be used for the purpose of handling an individual booking or order.

Newsletter Sign Up

As part of the registration process for any of our e-newsletters, we collect personal information. We use that information for the following reasons: to tell you about things you have asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you are happy and satisfied: we don't rent or trade email lists with other organisations and businesses.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing admin@legionellacontrol.org.uk

How your Personal Data is kept confidential

In order to protect your personal data and to maintain its quality we use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data, such as credit card details. SSL encryption is designed to make the data unreadable by anyone but us.

We also have measures in place that limit the access to your information. Only the data controllers and processors who need to come into contact with that data, to provide products and services to you, will do so. Our database system has high security measures in place and all activity on your records is password protected.

How does LCA use your personal data?

LCA may use your personal data for the following purposes:

• Administering and managing your membership of LCA (e.g. for the purposes of auditing a membership application, internal communication and administration of your membership, implementing financial transactions relating to your membership, understanding and building profiles of LCA members, attendance histories, etc).
• Advertising, promoting and marketing the business, products, services and activities of LCA (including without limitation, sending you e-mail notifications and otherwise alerting you to information regarding LCA events which may be of interest to you).
• Publishing a LCA membership directory for circulation to members and to other relevant parties.
• Sending you e-mail notifications and otherwise alerting you to information that LCA believes may be of interest to you regarding its members.
• To continue to develop the business, goods, services and activities of LCA.

Access to your Personal Information

You are entitled to view, amend, or delete the personal informaion that we hold. Email your request to: admin@legionellacontrol.org.uk

Changes to this Privacy Notice

We keep our privacy notice under regular review. Any changes will be make according to the most current GDPR regulations.

Cookies Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.
• Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. ∙Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites.

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

• Google Analytics

To deactivate the use of third party advertising cookies, you may visit the relevant consumer page to manage the use of these types of cookies.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Choices about cookies

You can choose which analytical, functionality and targeting cookies we can set by clicking on the button(s) in our cookie pop up.

You can also choose to "Reject All" cookies in the cookie banner.

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Except for essential cookies, all cookies will expire after one year.

If you have any questions or concerns about our use of cookies, please send us an email at admin@legionellacontrol.org.uk.